Refund policy

Refund policy

✅ 1-Day Return Policy

You have 1 day to request a return after receiving your item.

To be eligible:

·      Item must be unused, unworn, in original packaging, and with tags.

·      You must have a receipt or proof of purchase.

To initiate a return, email us at:
📧 mangotimecom@gmail.com

Do not send items back without approval, or they will not be accepted.


🚚 Return Process

If your return is accepted:

·      We will email you a return shipping label

·      You’ll receive full instructions on how and where to return the item.

For any questions, feel free to contact us anytime at:
📧 mangotimecom@gmail.com


❌ Order Cancellation

Need to cancel your order? No problem!

Please contact us within 6 hours of placing your order via:

📱 WhatsApp: 0325 2910786
📧 Email: mangotimecom@gmail.com


🧾 Damaged or Wrong Items

If your item is:

·      Defective

·      Damaged

·      Or you received the wrong product

📸 Take a photo and contact us immediately so we can make it right.


🚫 Non-Returnable Items

We do not accept returns for:

·      Customized/personalized items

·      Beauty or personal care items

·      Flammable liquids or hazardous materials

·      Sale items and gift cards

If you're unsure whether your item qualifies, please contact us first.


🔄 Exchanges

For a faster process:

1.   Return the item as usual

2.   Place a new order for the replacement


💸 Refunds

·      You’ll be notified once we receive and inspect your return

·      If approved, a refund will be issued to your original payment method within 10 business days

📌 If 15 business days have passed and you haven’t received your refund, please email us at:
📧 mangotimecom@gmail.com