Refund policy
Refund policy
✅ 1-Day Return Policy
You have 1 day to request a return after receiving your item.
To be eligible:
· Item must be unused, unworn, in original packaging, and with tags.
· You must have a receipt or proof of purchase.
To initiate a return, email us at:
📧 mangotimecom@gmail.com
Do not send items back without approval, or they will not be accepted.
🚚 Return Process
If your return is accepted:
· We will email you a return shipping label
· You’ll receive full instructions on how and where to return the item.
For any questions, feel free to contact us anytime at:
📧 mangotimecom@gmail.com
❌ Order Cancellation
Need to cancel your order? No problem!
Please contact us within 6 hours of placing your order via:
📱 WhatsApp: 0325 2910786
📧 Email: mangotimecom@gmail.com
🧾 Damaged or Wrong Items
If your item is:
· Defective
· Damaged
· Or you received the wrong product
📸 Take a photo and contact us immediately so we can make it right.
🚫 Non-Returnable Items
We do not accept returns for:
· Customized/personalized items
· Beauty or personal care items
· Flammable liquids or hazardous materials
· Sale items and gift cards
If you're unsure whether your item qualifies, please contact us first.
🔄 Exchanges
For a faster process:
1. Return the item as usual
2. Place a new order for the replacement
💸 Refunds
· You’ll be notified once we receive and inspect your return
· If approved, a refund will be issued to your original payment method within 10 business days
📌 If 15 business days have passed and you haven’t received your refund, please email us at:
📧 mangotimecom@gmail.com